How to Identify the Best Cloud Computing Provider for You by Luke Lonergan
Most of us are quite conversant with cloud computing, especially in the business community and we know the many benefits that cloud computing brings to the table. These days cloud computing has solutions for everything – from collaborative and easy to use office tools to inventory and accounting solutions. In fact, there are more cloud computing offers on the market every day, each one supposedly better than the last.
There is no doubt that using the appropriate cloud computing resources for your business can help you reap great rewards such as better employee satisfaction, more efficiency and better productivity. This also means that you are in a better position vis-à-vis your competitors.
But the fact remains that with the plethora of cloud computing services available, you need to ensure that you get expert advice on which services would work well for you. Since this advice could cover everything from migrating to cloud services to providing you the emergency support you might need, you need to know which consultancy provider is the best one for you.
Features of a Good Cloud Computing Provider
One of the first characteristics of a good cloud computing provider is passion. It may sound cheesy but the provider who is passionate about the tools that it provides will have a track record of having improvements in that particular field of technology. They will provide you the best tools that your company needs. Also, since they are passionate, they will also be up-to-date in the field.
Another characteristic to look for is experience, especially when it comes to helping businesses migrate to the cloud. You can look at their references, but also ask them questions about how they have helped different companies make the transition. Don’t forget to follow up on the references to ensure that you get genuine feedback about their performance. Experience is crucial in selecting a good provider.
An equally important characteristic, but one that often gets overlooked, is a dedication to customer service and satisfaction. Several things will indicate this such as open and good client communication and openness to suggestions and feedback. Not only will such a provider ask you about your needs, it will be able to anticipate them to a certain extent. Making a profit won’t be the primary priority for them; helping clients deal with, accept and make full use of the solutions provided by cloud computing will. Regular follow-ups and responses that are helpful and come in time during a crisis are some other indicators of a firm that values customer satisfaction.